Optimising Billing Operations and Contract Management with PSA for MSP Efficiency
Discover how Professional Services Automation (PSA) streamlines billing operations and contract management for Managed Service Providers (MSPs), enhancing efficiency and client satisfaction. Learn more in our comprehensive guide.
The Challenge of Bundling Services and Accurate Reconciliation in PSA Systems for MSPs
Explore the challenge MSPs face in balancing bundled service packages with accurate service reconciliation in PSA systems, and discover strategies for effective management and billing.
The Vital Role of PSA in Efficiently Managing MSP Businesses
Discover the crucial role of Professional Services Automation (PSA) for Managed Service Providers (MSPs). Learn how PSA streamlines operations, enhances customer service, and drives profitability in our comprehensive guide.
The Pitfalls of Direct CPQ to Accounting Software Integration for MSPs
Explore the drawbacks of bypassing PSA software by directly integrating CPQ with accounting systems for MSP invoicing, including lost visibility and reduced efficiency.
It’s A Numbers Game by The MSP Finance Team EP007 – How to Solve Selling and Billing Incompatibility with Ben Spector Daniel Welling & Adam Morris
Ben Spector joined Daniel Welling and Adam Morris on the seventh episode of It’s a Numbers Game Podcast by The MSP Finance Team.
Ben’s story from MSP to Zomentum – Main Stage @ Kaseya Connect IT Global (Las Vegas)
Ben Spector telling his story of going from MSP to Product Manager at Zomentum, and launching PartnerAlign, on the Main Stage at Kaseya Connect IT Global 2022 (Las Vegas).
Revenue Stack: The 4 Tools Every MSP Needs to Grow Their Business
Unlock the potential of your MSP business with these four essential tools: Marketing CRM, Sales CRM, PSA, and Accounting. Discover top picks and integration strategies for seamless operations and accelerated growth!
IT Experts Podcast – MSP SOP Super Tips with Ben Spector & Ian Luckett
In this episode of the IT Experts Podcast, we are joined by Ben Spector, an MSP mentor and product manager from Zomentum, as we talk about SOP super tips, systems in the process, and how tactical implementation can either make or break an MSP.
SaaS Sprawl: Challenge and Opportunity for MSPs
Having the confidence to be selective about who you work with often makes prospects even more interested in working with you.
At first, you may feel uncomfortable walking away from any potential business, but you’ll find targeting right-fit customers rather than trying to be all things to all customers creates a more productive, predictable and profitable MSP that’s poised for growth.
Jumpstart MSP Sales by Knowing Your Best (& Worst) Customers
Having the confidence to be selective about who you work with often makes prospects even more interested in working with you.
At first, you may feel uncomfortable walking away from any potential business, but you’ll find targeting right-fit customers rather than trying to be all things to all customers creates a more productive, predictable and profitable MSP that’s poised for growth.
Where’s Your Next MSP Client Coming From?
Where is your next client coming from? If you’re not sure, you’re not alone. Sales often take a back seat to service delivery for managed services providers (MSPs). I know from experience; I ran my MSP for almost a decade and am quite familiar with the pain of selling IT services to small businesses.
How to use the Zomentum solution to improve and streamline your sales and marketing process
Looking for a better way to manage your sales pipeline, send out proposals and track progress? Then look no further than Zomentum! It’s a clever tool which integrates with your PSA and allows you to track each client’s sales journey. In this video, product manager Ben Spector walks Richard Tubb through the dashboard, demonstrating how
Why MSP Sales Stall (and How to Get Them Going Again)
Most MSPs are built on the strength of a technical founder who has earned a great reputation for being the go-to tech whiz, but when it comes to sales chops — not so much.
Nevertheless, these technicians often fill both roles and attempt to lead both the technical and sales sides of the company. It’s no wonder that sales get stuck; it’s not their comfort zone. But it can be.
I know this from experience, having run my own MSP for nearly a decade before selling it successfully in 2020. If you’re like I was in the early days, struggling to keep sales from stalling, there are a few simple things you can do.
TubbTalk – How To Accelerate Your MSP Sales
In this live interview for the TubbTalk Podcast, Richard Tubb speaks to Ben Spector, ex Managed Service Provider (MSP) owner turned Product Manager for Zomentum. Ben will be joining us to talk about his journey in the MSP world, and to give you advice on how you can accelerate your MSP sales.