Ben’s Blog

Ben’s story from MSP to Zomentum – Main Stage @ Kaseya Connect IT Global (Las Vegas)

Ben Spector telling his story of going from MSP to Product Manager at Zomentum, and launching PartnerAlign, on the Main Stage at Kaseya Connect IT Global 2022 (Las Vegas).

The 4 Tools Every MSP Needs to Manage Their Pipeline

There are four key tools that every MSP needs to manage the pipeline of prospects and customers through their business. I use the term pipeline to loosely refer to the entire journey, not just the sales and marketing activities.

IT Experts Podcast – MSP SOP Super Tips with Ben Spector & Ian Luckett

In this episode of the IT Experts Podcast, we are joined by Ben Spector, an MSP mentor and product manager from Zomentum, as we talk about SOP super tips, systems in the process, and how tactical implementation can either make or break an MSP.

SaaS Sprawl: Challenge and Opportunity for MSPs

Having the confidence to be selective about who you work with often makes prospects even more interested in working with you.

At first, you may feel uncomfortable walking away from any potential business, but you’ll find targeting right-fit customers rather than trying to be all things to all customers creates a more productive, predictable and profitable MSP that’s poised for growth.

Jumpstart MSP Sales by Knowing Your Best (& Worst) Customers

Having the confidence to be selective about who you work with often makes prospects even more interested in working with you.

At first, you may feel uncomfortable walking away from any potential business, but you’ll find targeting right-fit customers rather than trying to be all things to all customers creates a more productive, predictable and profitable MSP that’s poised for growth.

Where’s Your Next MSP Client Coming From?

Where is your next client coming from? If you’re not sure, you’re not alone. Sales often take a back seat to service delivery for managed services providers (MSPs). I know from experience; I ran my MSP for almost a decade and am quite familiar with the pain of selling IT services to small businesses.

How to use the Zomentum solution to improve and streamline your sales and marketing process

Looking for a better way to manage your sales pipeline, send out proposals and track progress? Then look no further than Zomentum! It’s a clever tool which integrates with your PSA and allows you to track each client’s sales journey. In this video, product manager Ben Spector walks Richard Tubb through the dashboard, demonstrating how

Why MSP Sales Stall (and How to Get Them Going Again)

Most MSPs are built on the strength of a technical founder who has earned a great reputation for being the go-to tech whiz, but when it comes to sales chops — not so much.

Nevertheless, these technicians often fill both roles and attempt to lead both the technical and sales sides of the company. It’s no wonder that sales get stuck; it’s not their comfort zone. But it can be.

I know this from experience, having run my own MSP for nearly a decade before selling it successfully in 2020. If you’re like I was in the early days, struggling to keep sales from stalling, there are a few simple things you can do.

TubbTalk – How To Accelerate Your MSP Sales

In this live interview for the TubbTalk Podcast, Richard Tubb speaks to Ben Spector, ex Managed Service Provider (MSP) owner turned Product Manager for Zomentum. Ben will be joining us to talk about his journey in the MSP world, and to give you advice on how you can accelerate your MSP sales.

How can I help you?

Do you run an MSP and wish you had a field expert, someone who has built, developed and sold their Managed Service Business to run your ideas past?

Or could you benefit from consulting with a proven, experienced MSP specialist to provide relevant, timely and specific guidance as your business develops? Perhaps just need to consult an MSP expert for ad hoc advice or strategy queries?

Whatever assistance your MSP needs, I can help. Feel free to get in touch.