HubSpot Consulting – Platinum Partner
Independent consulting services focused on the implementation and management of HubSpot
With over 10 years of experience using HubSpot in my own MSP, and implementing it for many other businesses, I possess in-depth knowledge and expertise to help you streamline your customer-facing teams, especially marketing, sales, and onboarding processes. Let me take your efficiency to the next level.
My Services Include
Marketing/Sales Process Optimisation
Efficiently manage marketing and sales workflows, ensuring accuracy and timely processing. Maximise your revenue potential while minimising manual effort.
Revenue Reporting and Analysis
Leverage the power of HubSpot’s reporting capabilities to gain valuable insights into your revenue streams. Identify trends, analyse profitability, and make data-driven decisions for business growth.
System Configuration and Customisation
Tailor HubSpot to your unique business needs. We’ll configure the system, set up custom workflows, and optimise the platform to align with your business processes.
PSA (& Other) Integrations
Resolve integration issues with your PSA to ensure seamless transition of deal and revenue information between HubSpot and PSA. Optimise workflows to maximise automation and minimise uncertainty.
My Clients Say
Ben has been supporting our business for almost a year. Initially we sought Ben’s support to help with a specific tactical challenge we had around quote to billing workflows through HubSpot, Zomentum, and Autotask. It was clear to me after our first meeting that Ben had a lot more value to add. I found Ben to be extremely knowledgeable, especially when it came to specific systems we have implemented in our company.
Ben was a great sounding board for ideas, and his understanding of designing efficient processes was top draw. Drawing on his knowledge and experience Ben has saved me a number of hours! I have no hesitation in recommending Ben to other MSPs.
Chris Gorman
The Bigger Picture
From running my own MSP, I know how easy it is to get caught up in the day-to-day:
– Trying to ensure that you’re delivering best-in-breed service to clients,
– Ensuring your teams are supported, trained and effective
– Managing and developing client strategies and projects ensuring they’re being optimised and developed.
All tasks take tend to take up more time and dedication than initially suspected, and often this impacts efficiencies and other tasks.
Alongside the day-to-day, MSP owners are more often than not also:
– Managing up-sale opportunities,
– Holding client strategy consultations,
– Delivering ad hoc, long-term, and interim support,
– along with much more.
With this added pressure and drain on your time, evolving the growth of your MSP, developing, and implementing your own strategy, can take a back seat.
Losing sight of your personal goals for the business, can be easy to do.
The demands brought about by Covid-19 caused many businesses, MSP’s included, to change how they worked, to define fully-remote working practices and implement them internally while assisting their clients. This has transformed the working world, and as MSPs were addressing the New-Normal needs for their clients, their own strategies and processes also had to be tactically reviewed to ensure best-practice internally. This additional work has meant that many busy MSP owners are struggling to define and attain their long-term personal and professional goals.
As the owner of an MSP, when was the last time you reviewed your business strategy in line with your personal goals?
Ready to grow your MSP and reach your personal goals?
Ready to grow your MSP and reach your personal goals?
Packages
To ensure my mentorship services are right for you, I offer two packages, Standard and Enhanced. Feel free to get in touch to discuss which service would be most relevant for your needs and situation.
If you’re looking for some regular additional support to benefit your business and operations, the entry level support programme is perfect for you.
The Standard Mentorship includes an email advice service and twice-monthly calls to assess, address and review your business.
Comprises
- Twice-monthly scheduled call with summary notes
- Retained MSP Business Advice Service (via email), but would expect most issues to be left for scheduled calls
- Service can be augmented with additional time or fixed-price consulting
- All interactions via video or voice calls
- Initial 6-month minimum, then 30-day rolling commitment
To fast-track your business or, to provide additional strategic support, my Enhanced Mentorship Service would be the most effective solution.
The Enhanced Mentorship Service provides the services in Standard, but with the added advantage of weekly calls, and 24 hr response times for urgent matters.
Comprises
- Weekly scheduled call with summary notes
- Retained MSP Business Advice Service (via call or email) with 24-hour response SLA for urgent matters and 48-hour response SLA for non-urgent matters
- Service can be augmented with additional time or fixed-price consulting
- All interactions via video or voice calls
- Initial 6-month minimum, then 30-day rolling commitment